Business Wire IndiaWNS (Holdings) Limited (NYSE: WNS), a digital-led business transformation and services company, today announced that it has been recognized as a ‘Leader’ in the 2025 NelsonHall NEAT Property & Casualty (P&C) Operations: Analytics & AI evaluation. A leadership classification reflects WNS’ overall ability to meet future client requirements as well as deliver immediate benefits.
WNS’ P&C solutions, which combine Human Intelligence (HI) with Artificial Intelligence (AI) to deliver productized services and enable decision intelligence for clients, has been identified as one of the organization’s key differentiators. Other strengths highlighted in NelsonHall’s evaluation report include a robust suite of use cases around Gen AI and analytics, flexible commercial models, and a balanced portfolio of customers across P&C lines of business.
“This recognition is a validation of WNS’ ongoing efforts to build an extensive repository of P&C-specific Gen AI use cases that are capable of delivering transformative outcomes for our clients. By combining our deep domain expertise, AI-led suite of proprietary digital tools, and spirit of ‘co-creation,’ WNS is able to deliver market-differentiated solutions that enable clients to drive revenue growth, enhance operational efficiency, and improve profitability,” said Keshav R. Murugesh, Group CEO, WNS.
“WNS was identified as an overall leader in P&C Operational Analytics & AI for its suite of AI-embedded service offerings across the insurance value chain, delivery of outcome-focused services, and its disciplined AI governance framework. This combination enables clients to adopt AI with confidence across critical business functions,” said Bilal Chaudhry, Principal Analyst, NelsonHall.
WNS has over 25 years of experience working with companies across the P&C insurance industry. The organization’s team of P&C domain experts leverage hyperautomation capabilities, advanced analytics and regulatory know-how to manage complex, end-to-end and outcome-driven processes. The company’s ability to deliver innovative digital transformation solutions leveraging deep domain expertise and flexible commercial models has enabled us to successfully engage with 60+ global P&C insurers in improving distribution, reducing indemnity spends, and enhancing customer experience.
WNS’ P&C solutions, which combine Human Intelligence (HI) with Artificial Intelligence (AI) to deliver productized services and enable decision intelligence for clients, has been identified as one of the organization’s key differentiators. Other strengths highlighted in NelsonHall’s evaluation report include a robust suite of use cases around Gen AI and analytics, flexible commercial models, and a balanced portfolio of customers across P&C lines of business.
“This recognition is a validation of WNS’ ongoing efforts to build an extensive repository of P&C-specific Gen AI use cases that are capable of delivering transformative outcomes for our clients. By combining our deep domain expertise, AI-led suite of proprietary digital tools, and spirit of ‘co-creation,’ WNS is able to deliver market-differentiated solutions that enable clients to drive revenue growth, enhance operational efficiency, and improve profitability,” said Keshav R. Murugesh, Group CEO, WNS.
“WNS was identified as an overall leader in P&C Operational Analytics & AI for its suite of AI-embedded service offerings across the insurance value chain, delivery of outcome-focused services, and its disciplined AI governance framework. This combination enables clients to adopt AI with confidence across critical business functions,” said Bilal Chaudhry, Principal Analyst, NelsonHall.
WNS has over 25 years of experience working with companies across the P&C insurance industry. The organization’s team of P&C domain experts leverage hyperautomation capabilities, advanced analytics and regulatory know-how to manage complex, end-to-end and outcome-driven processes. The company’s ability to deliver innovative digital transformation solutions leveraging deep domain expertise and flexible commercial models has enabled us to successfully engage with 60+ global P&C insurers in improving distribution, reducing indemnity spends, and enhancing customer experience.