Kronos
Thursday, October 17, 2013 04:59 PM IST (11:29 AM GMT)
Editors: General: People; Business: Accounting & management consultancy services, Business services, Information technology, Media & entertainment; Technology
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Kronos Boss’s Day Survey Finds Indian Employees Believe Managers Set Good Example; Admit to Insincere Compliments

Bengaluru, Karnataka, India, Thursday, October 17, 2013 — (Business Wire India) — A survey commissioned by The Workforce InstituteT at Kronos Incorporated and conducted online by Harris Interactive finds that an overwhelming majority of Indian workers believe their managers set a good example for behavior in the workplace. The 2013 Kronos Boss’s Day Survey also reveals the attributes of the best managers; employees preferred form of recognition; and the management-speak phrases that employees find the most annoying.

News Facts

— 69 percent of employees in India who have managers believe their managers set a good example in the way they behave, agreeing they are ethical, honest, collaborative, creative, empowering, innovative, dedicated, and trustworthy. A whopping 80 percent of those employees also believe their managers adhere to those values on a regular basis.

— Almost half of all Indian employees with managers (46 percent) admitted they have complimented their manager just to get on his/her good side even when they didn’t mean it.

— Given the choice between a manager who is a high achiever but demanding, or a manager who is nice but ineffective, 75 percent of Indian employees with managers would choose the high achiever.

— When asked whether they’d prefer a manager who invests in their professional development or one who invests in programs to make the work environment more fun, 56 percent chose fun while only 44 percent chose professional development.

— When asked to select the three most important attributes of a good manager, honesty was the strong front runner with (66 percent), followed by goal-oriented (63 percent) and transparency (46 percent).

— When it comes to being recognized, the highest percentage of Indian employees with managers prefer to receive praise in front of their peers (39 percent), while 34 percent favor praise to their manager’s manager, and 27 percent prefer direct individual praise from their manager.

— As expected, most employees who have managers – a full 95 percent – find business jargon terribly annoying. So which phrase takes the cake for most egregious? The dubious honor goes to “I don’t care how, just get it done,” with 46 percent of the vote, followed by “In the future.” (34 percent) and “I need you to be more proactive” (30 percent).

— The Kronos survey also gathered data from workers in the U.S. and Australia, both of which celebrated Boss’s Day on October 16 alongside India. While most of the findings were consistent across the three countries, some differences surfaced:

– While the highest percentage of Indian workers with managers prefer to be recognized in a peer environment (39 percent), American and Australian workers with managers’ first choice for receiving recognition was directly from their managers (43 and 45 percent, respectively).

– Employees with mangers in all three countries agree that good managers are honest (78, 76, and 66 percent in the U.S., Australia, and India) and goal-oriented (44, 37, and 63 percent in U.S., Australia, and India). India and Australia also selected thoughtful (41 and 37 percent) as their 3rd in the top three important attributes for a manager to have. Australia and U.S. also selected directness (37 and 39 percent) as additional characteristics of a good manager.

– Indian employees with managers are more irritated by any use of corporate jargon (95 percent) than their Australian (83 percent) and American (76 percent) counterparts.

– The importance of professional development over fun workplace programs diverge in the three countries. Specifically, 61 percent of U.S. and 56 percent of Australian employees with managers would rather prefer money be spent on professional development, whereas 56 percent of Indian employees prefer managers who invests in programs to make the work environment more fun.

Supporting Quotes

James Thomas, country manager, Kronos India

“The boss-employee relationship is much like other relationships we have in our lives. We get out of them what we put into them – as long as both parties are committed to the relationship. Although people told us they want to work for high achievers, they also value compassion, flexibility, and honesty. People want to work with people they like as part of a common team that is all pulling towards the same goal. So if you are a manager looking to motivate your team, or an employee who is trying to manage up, manners and common decency goes a long way.”

Joyce Maroney, director of The Workforce Institute, Kronos Incorporated

“In recent years, we’ve been hearing that Millennials will completely change the workplace. To be sure, there are significant shifts underway but this research reveals younger workers don’t differ significantly from other generations in the workforce in how they want to be managed and motivated by their boss. In addition to comparison across generations, it’s interesting to see how different countries and cultures define good management.”

David Creelman, CEO, Creelman Research

“The results of this survey shatter the stereotype of the clownish boss made popular by countless sitcoms and movies. An overwhelming majority of employees are actually saying quite the opposite: that they believe their managers set a good example with their behavior and adhere to values that are important in a healthy corporate culture.”

Supporting Resources

— About Harris Interactive
— Note to editors: Cite survey as the “2013 Kronos Boss’s Day Survey”
— Connect with Kronos via Facebook, Twitter, Google+, LinkedIn, and YouTube
Subscribe to our workforce management blogs
— Take a look at the lighter side of workforce management in our Time Well Spent cartoons

Survey Methodology

This study was conducted online by Harris Interactive on behalf of Kronos in the U.S., Australia and India among 4,141 adults ages 18 and older, among whom 2,200 are employed full-time/part-time who have managers, in India specifically among 1,059 adults age 18-64, among whom 858 are employed full-time/part-time who have managers. For complete survey methodology, including weighting variables, please contact maura.landry@kronos.com.

About The Workforce Institute

The Workforce Institute was founded by Kronos Incorporated in 2006 as a think tank to provide research and education on critical workplace issues facing organizations around the globe. By bringing together thought leaders, The Workforce Institute is uniquely positioned to empower organizations with the knowledge and information they need to manage their workforce effectively and provide a voice for employees on important workplace issues. A hallmark of The Workforce Institute’s research is balancing the needs and desires of diverse employee populations with the needs of organizations. For additional information, visit www.workforceinstitute.org.

About Kronos Incorporated

Kronos is the global leader in delivering workforce management solutions in the cloud. Tens of thousands of organizations in more than 100 countries – including more than half of the Fortune 1000® – use Kronos to control labor costs, minimize compliance risk, and improve workforce productivity. Learn more about Kronos industry-specific time and attendance, scheduling, absence management, HR and payroll, hiring, and labor analytics applications at www.kronos.in. Kronos: Workforce Innovation That WorksT.

© 2013 KronosIncorporated.Kronos and the Kronos logo are registered trademarks and Workforce Innovation That Works is a trademark of Kronos Incorporated or a related company. All other trademarks are property of their respective owners.

CONTACT DETAILS
Sumeet Doshi, Kronos Incorporated, +91 9892506857, sumeet.doshi@kronos.com
Hepsibah Rozario, 2020 MSL, +91 8884913468, hepsibah.rozario@2020msl.com