Press release from Business Wire India
Source: RED Express
Wednesday, July 10, 2013 02:15 PM IST (08:45 AM GMT)
Editors: General: Consumer interest, Entertainment, People; Business: Business services, Information technology, Retailers; Technology
RED Express Offers Incredible Customer Services

New Delhi, Delhi, India, Wednesday, July 10, 2013 — (Business Wire India) — “Customer service is one of the main strength of RED Express, which helps in providing the seamless services to the customers”

RED Express is a service provider of courier & parcel and customer service is very important in the service industry these days. RED Express is proud of its customer service interaction centre and customer service crew. RED Express has a fully dedicated customer service centre and crew for providing the best customer service experience to its customers.

RED Express Customer Service Centre is fully functional and operational for six days in a week. Customer Service Crew is very dedicated and hard working. They work round the clock to handle the queries of our customers and try their best to solve their problems, if any.

At RED Express, we make sure we give our customers 100% customer satisfaction guarantee, if we are not able to deliver as promised our fully functional and trained CSIC team is equipped to take over and make sure that our customers are always happy and delighted.

RED Express customer service crew handles all the queries related to delivery and pick up of the shipment. They also handle Cash on Delivery (COD) shipments very well. RED Express remits the payment back to the E-Com companies in 4 days or less and our Customer Service Interaction Centre (CSIC) plays an important role in it. They help the customer in booking, tracking and delivery of the shipments. If RED Express fails to deliver as promised due to any unavoidable reason, then customer service crew try its level best to delight the customer with the valid explanation and makes the customer happy.

In this competitive era, every company in the service industry is trying its level best to retain the customer. At RED Express, we believe in the philosophy that, “It is Seven times more expensive to gain a new customer than to retain one”. We try our level best to give the best of services to our exciting customers, so that RED Express remains their most desired and trusted brand in the courier and parcel industry.

Our Network: RED Express is currently operational and serviceable from the following locations:

Mahipalpur, Kirti Nagar, Wazirpur, Rani Jhansi Road, Okhla, Laxmi Nagar, Faridabad, Noida, Gurgaon, Moradabad, Jaipur, Haridwar, Ambala, Chandigarh, Ludhiana, Bahalgarh, Sonipat, Ghaziabad, Zirakpur/Mohali, Manesar, Agra, Dehradun, Lucknow, Amritsar, Jalandhar, Kanpur, Patiala ,Varanasi, Meerut, Ajmer, Kota , Jodhpur, Allahabad, Indore, Bhopal, Jammu, Karnal, Panipat and Bareilly.

About RED Express (

RED Express is a Door to Door Domestic Express Parcel Service provider. RED stands for Real-Time Express Distribution. It shares business information through a highly efficient Web Based Integrated Information Technology Platform. It has Flexible and “As Promised” Pick-up and Delivery timings along with an array of a lot of other optional Value Added Services as well.

Toll Free: 1800 123 2400

Nidhi Rana, RED Express, +91 (124) 7124087,


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