Press release from Business Wire India
Wednesday, October 07, 2009 04:00 PM IST (10:30 AM GMT)
Editors: General: Consumer interest; Business: Advertising, PR & marketing, Business services, Information technology, Telecommunications; Technology
Cable&Wireless Accelerates Business Growth in India
Bangalore, Karnataka, India, Wednesday, October 07, 2009 — (Business Wire India) — — Records 35% growth in new business in H1 2009
— Wins several new Enterprise and Carrier customers in the region
— Continues to hire talent in the Indian market
Cable&Wireless Worldwide’s India business has achieved a record 35% growth in new customer business won in H1 2009, as compared to H1 2008. In the first six months of 2009, the company added several new enterprise customers, including Marks & Spencer Reliance India Pvt Ltd, and grew its business with existing customers like Bharti, TATA and Mphasis. On the carrier side of the business, the company made inroads into other emerging markets such as Sri Lanka, Bangladesh and Pakistan and secured a significant deal with Sri Lanka Telecom.
Mr. Sunanda Das, Managing Director – India, Cable&Wireless Worldwide said, “We are pleased with the growth that we have seen in the Indian market, especially given the challenging business environment. We are seeing increased customer awareness of, and preference for, our unique combination of innovative products and services, and believe a strong service commitment to our customers will accelerate our future growth.”
Cable&Wireless has increased its workforce so far this year by 15%. The company has successfully positioned itself as an employer of choice in the Indian market today, with an attrition level of less than 5.5%.
Cable&Wireless has close to 150 customers in India across a broad range of verticals including financial services, IT (BPO), retail, BFSI and healthcare. The company holds a strong position in the BPO segment, working with ten of the top 15 BPOs in the country. Cable&Wireless was also one of the first players to enter a strategic partnership with Bharat Sanchar Nigam Ltd (BSNL) to share networks, telecom infrastructure and offer a full suite of telecom services on a preferred client basis last year.
Cable&Wireless has also recently announced several value-added network propositions to its customers in India, including managed IP-voice (including contact centre solutions), Bandwidth Connect, Managed Video Conferencing and Managed Security Solutions.
Apart from providing customers with a host of managed network services (MNS), Cable&Wireless also helps customers with network design and integration services, networking and telecom consultancy, design and integration. The company provides dedicated Network Operations Center (NOC) support services to close to 3000 global customers, roughly 50% of Cable&Wireless’ total customer base from India.
During the last 2 years, Cable&Wireless has invested US$200 million in Asia (Including India) to develop a world-class, next-generation multi-service platform (MSP) capability and to grow its portfolio of value-added telecommunications solutions for customers across Asia.
Cable and Wireless plc is one of the world’s leading international communications companies. It operates through two standalone business units – Cable&Wireless Worldwide and CWI.
The Worldwide business (formerly Europe, Asia & US) specialises in offering high quality communications services such as IP, data, voice and hosting to large enterprise, reseller and carrier customers. It operates globally, with core markets in UK, Asia and EMEA, and provides connectivity in 153 countries.
CWI is an owner and operator of leading regional telecoms businesses. Headquartered in London, it operates businesses through four regional operations the Caribbean, Panama, Macau and Monaco & Islands delivering world class service and efficiency. CWI is a full-service telecommunications provider offering mobile, broadband, and domestic and international fixed line services, as well as enterprise and managed service solutions.
For more information about Cable&Wireless, go to http://www.cw.com.
Jasleen Makker, Communications Manager, India, Cable&Wireless Worldwide, +91 9972326326, [email protected]
CONSUMER, MARKETING, BUSINESS SERVICES, IT, TELECOMMUNICATIONS, TECHNOLOGY
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