Press release from Business Wire India
Wednesday, March 11, 2009 06:52 PM IST (01:22 PM GMT)
Editors: General: Consumer interest; Business: Advertising, PR & marketing, Banking & financial services, Business services, Information technology; Technology
Release no: 19435
CSG Systems Partners with Infocrossing, a Wipro Company for a Multi Year, Multi Million Dollar Contract
Bangalore, Karnataka, India and Leonia, N.J.,, United States, Wednesday, March 11, 2009 — (Business Wire India) — Infocrossing, a Wipro (NYSE: WIT) company today announced that it has entered into a multi year contract to provide infrastructure services for CSG Systems International, Inc. a leading provider of customer interaction management and billing solutions.
The five-year agreement will enable this partnership to deliver high quality IT services to CSG’s business and leverage IT best practices with a layer of flexibility. CSG will also be able to achieve quantifiable operational and financial improvements and enhance the delivery of services to its customers.
Under the terms of the agreement, Wipro Infocrossing will consolidate CSG’s servers, and manage their mainframe and information storage environments, which will be migrated to Wipro Infocrossing’s state-of-the-art data centers. Wipro Infocrossing will provide the data center computing environment for the delivery of most of CSG’s customer care and billing services, allowing CSG to remain focused on being the leading provider of customer interaction management solutions.
“We selected Wipro Infocrossing because of its deep data center expertise, rigor and proven process and methodologies,” said Bret Griess, CIO and SVP Operations, CSG Systems. “This agreement is aligned to our IT initiatives and supports CSG’s business goals of expanding our market and extending our reach into new verticals. We are excited to work jointly with Wipro Infocrossing to modernize, improve and expand the IT
functionalities supporting the core business of CSG Systems.”
“We are delighted to announce the signing of this agreement with CSG,” said Sameer Kishore, President and COO for Wipro Infocrossing. “IT infrastructure management is our core competency and we will bring a well-proven data center transition and managed services methodology to help CSG meet its goals.”
Wipro Infocrossing has been providing comprehensive IT management solutions for over 25 years to large and mid-market customers, and operates world-class data centers throughout the U.S. for multiple computing environments and platforms. The combined strength of Wipro’s established leadership in the Remote Infrastructure Management space and Wipro Infocrossing’s data center and mainframe expertise, has allowed clients to benefit from synergies of an end to end service offering from Wipro Technologies.
Wipro Technologies, a division of Wipro Limited (NYSE:WIT) is the first PCMM Level 5 and SEI CMM Level 5 certified global IT services organization. Wipro Technologies was recently assessed at Level 5 for CMMI V 1.2 across offshore and onsite development centers. Wipro is one of the largest product engineering and support service providers worldwide. Wipro provides comprehensive research and development services, IT solutions and services, including systems integration, information systems outsourcing, package implementation, software application development, and maintenance services to corporations globally.
In the Indian market, Wipro is a leader in providing IT solutions and services for the corporate segment in India, offering system integration, network integration, software solutions and IT services.
Wipro also has a profitable presence in niche market segments of consumer products and lighting. In the Asia-Pacific and Middle East markets, Wipro provides IT solutions and services for global corporations. Wipro’s ADS’ are listed on the New York Stock Exchange, and its equity shares are listed in India on the Stock Exchange – Mumbai, and the National Stock Exchange. For more information, please visit our websites at www.wipro.com and www.wiprocorporate.com.
SAP and all SAP logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries. BusinessObjects and Xcelsius are trademarks or registered trademarks of Business Objects in the United States and/or other countries. Business Objects is an SAP company.
All other product and service names mentioned are the trademarks of their respective companies.
About Wipro Infocrossing
Wipro Infocrossing, A Wipro Company, is a provider of selective IT infrastructure, enterprise application and business process outsourcing services delivering the computing platforms and proprietary systems that enable companies, regardless of industry, to process data and share information within their business, and between their customers, suppliers and distribution channels. Leading companies leverage Wipro Infocrossing’s robust computing infrastructure, skilled technical team, and process-driven operations to reduce costs and improve service delivery by outsourcing the operation of mainframes, mid-range, open system servers, networks and business processes to Wipro Infocrossing.
About CSG Systems International, Inc.
Headquartered in Englewood, Colorado, CSG Systems International, Inc. (NASDAQ: CSGS) is a customer interaction management company that provides software- and services-based solutions that help clients engage and transact with their customers. With a 25-year heritage in providing customer management and billing solutions to North American cable and direct broadcast satellite companies, CSG has broadened its customer interaction management capabilities to proudly serve this client base as well as new, highly competitive industries including financial services, healthcare, utilities and more. Today, CSG’s solutions reach more than half of all U.S. households each month and manage over $36 billion in transactions annually on its clients’ behalf. More information can be found at www.csgsystems.com.
Forward-looking and Cautionary Statements
Certain statements in this release concerning our future growth prospects are forward-looking statements, which involve a number of risks, and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding fluctuations in our earnings, revenue and profits, our ability to generate and manage growth, intense competition in IT services, our ability to maintain our cost advantage, wage increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies in which we make strategic investments, withdrawal of fiscal governmental incentives, political instability, war, legal restrictions on raising capital or acquiring companies outside India, unauthorized use of our intellectual property, and general economic conditions affecting our business and industry. Additional risks that could affect our future operating results are more fully described in our filings with the United States Securities and Exchange Commission. These filings are available at www.sec.gov. We may, from time to time, make additional written and oral forward-looking statements, including statements contained in the company’s filings with the Securities and Exchange Commission and our reports to shareholders. We do not undertake to update any forward-looking statement that may be made from time to time by us or on our behalf.
+ 1 (732).216.6242
+44 792 020 5496
CONSUMER, MARKETING, BANKING, BUSINESS SERVICES, IT, TECHNOLOGY, 507685.BO
If you wish to change your Business Wire India selection please click on this link http://www.businesswireindia.com/media/news.asp and use your personal username and password to login.
Submit your press release at http://www.businesswireindia.com